Shipping policy

Shipping Policy

Last Updated: December 14, 2025

Thank you for choosing Maxup. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

1. Order Processing Time

  • All orders are processed and dispatched within 1 to 2 business days after successful payment confirmation.

  • Orders placed on weekends (Saturday/Sunday) or public holidays will be processed on the next working day.

2. Shipping & Delivery Timelines

Delivery timelines may vary depending on your location. We rely on trusted courier partners to deliver your products safely.

  • Standard Shipping: 4 – 7 business days.

  • Remote / Rural Areas: 7 – 10 business days.

    PRODUCT WILL BE DELIVERED  WITHIN IN 5-7 BUSINESS 

(Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or government restrictions.)

3. Shipping Charges

  • Shipping charges (if applicable) are clearly displayed at checkout before you make the payment.

  • We often offer Free Shipping on prepaid orders or specific promotional offers.

4. Shipping Locations

  • Currently, Maxup Capsule is shipped within India only.

  • We do not offer international shipping at this time.

5. Order Tracking

  • Once your order is shipped, you will receive a Tracking ID via SMS or Email.

  • You can use this tracking ID to monitor your shipment status on the courier partner's website.

6. Incorrect or Incomplete Address

  • Please ensure that your shipping address and contact details are accurate (including Pin Code and Mobile Number).

  • Maxup will not be responsible for delivery delays or non-delivery caused by incorrect or incomplete address details.

  • If an order is returned to us due to an incorrect address, re-shipping charges may apply.

7. Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

  • Courier service issues.

  • Natural disasters or weather conditions.

  • Government restrictions or unforeseen circumstances.

  • Maxup shall not be held liable for delivery delays caused by factors beyond our reasonable control.

8. Damaged Packages

If you receive a package that appears damaged or tampered with:

  1. Please record an unboxing video while opening the package.

  2. Contact us within 48 hours of delivery.

9. Contact Us

For any shipping-related queries, please contact us at:

Email: goodme1199@gmail.com Phone: +91 8684827640 GST Number: 06DHHPK4183H1ZT

Registered Address: Maxup Plot No. 405, Bus Stand Tohana – Saniana Road, Tohana, District Fatehabad, Haryana – 125120, India